Terms of Service - Dallas Second Chance Apartment Team

Terms and Conditions

Last updated June 17, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Dallas Second Chance Apartments (“we,” “us,” “our”), a free apartment locating service operated by the Dallas Second Chance Apartment Team. The Dallas Second Chance Apartment Team is brokered by Spirit Real Estate Group, LLC (Broker License #562021-B), a licensed real estate brokerage in the state of Texas.

We operate the website https://dallassecondchanceapartments.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

We provide apartment locating and real estate services in the Dallas-Fort Worth Metroplex and across Texas.

You can contact us by phone at 469-844-7368, email at info@dallassecondchanceapartments.com, or by mail to Dallas, TX, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Dallas Second Chance Apartments, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.

As required by the Texas Real Estate Commission, you can access the following documents below:

TREC Information About Brokerage Services

TREC Consumer Protection Notice

How Our Services Work

We provide apartment locating services specializing in second chance leasing for individuals with background and credit challenges, broken leases, evictions, or other rental history issues. Our services are free to you because we receive referral fees from apartment communities when you sign a lease. These referral arrangements do not affect the rental rates available to you.

Accuracy of Information

Pricing, availability, concessions, and rental qualifications are provided by third party communities and landlords and are subject to change without notice. No guarantee is made regarding accuracy, timeliness, or completeness of property information.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and treaties in the United States and around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to info@dallassecondchanceapartments.com.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services ("Contributions").

By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to use, copy, reproduce, distribute, sell, resell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section.

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of this section, any third party's intellectual property rights, or applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users.
Circumvent, disable, or otherwise interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Upload or transmit viruses, Trojan horses, or other material that interferes with any party's use and enjoyment of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Attempt to impersonate another user or person.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Copy or adapt the Services' software.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

5. THIRD PARTY WEBSITES AND CONTENT

The Services may contain links to other websites ("Third Party Websites") as well as articles, photographs, text, graphics, and other content belonging to or originating from third parties ("Third Party Content"). Such Third Party Websites and Third Party Content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for any Third Party Websites accessed through the Services or any Third Party Content. If you decide to leave the Services and access Third Party Websites or to use or install any Third Party Content, you do so at your own risk.

6. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

7. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://dallassecondchanceapartments.com/privacy-policy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States.

8. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors.

10. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Texas applicable to agreements made and to be entirely performed within the State of Texas, without regard to its conflict of law principles.

11. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration will take place in Dallas County, Texas.

If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Dallas County, Texas, and the Parties hereby consent to jurisdiction in such courts.

12. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS, ANY INTERRUPTION OR CESSATION OF TRANSMISSION, ANY BUGS, VIRUSES, OR THE LIKE WHICH MAY BE TRANSMITTED THROUGH THE SERVICES, OR ANY ERRORS OR OMISSIONS IN ANY CONTENT.

13. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO $500.00 USD.

14. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party; or (6) any overt harmful act toward any other user of the Services.

15. USER DATA AND PRIVACY

We may collect, store, and use data that you transmit to the Services, including personal information submitted through online forms, for the purpose of providing and improving our apartment locating services. Some communications or responses may be generated or assisted by automated or AI systems.

By using the Services, you also agree to our Privacy Policy, which describes in detail how we collect, use, protect, and share your information.

16. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, completing online forms, or providing your contact information constitute electronic communications. You consent to receive communications from us electronically, including by email, through the Services, and via telephone calls or text messages related to your apartment inquiry. These communications may be made by our team or by automated or AI assisted systems.

You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

17. SMS TEXT MESSAGING

When you provide your mobile number through our intake form, website, or any other communication channel, you provide your prior express written consent to receive SMS and MMS text messages from us related to your apartment search and our services. These messages may be composed, sent, and managed by AI assisted systems without direct human involvement. Messages may include follow ups, scheduling, apartment recommendations, status updates, rebate information, and other content related to your inquiry. You understand that consent to receive AI generated text messages is a condition of using our locating services, as AI systems are integral to how we deliver timely responses across a high volume of inquiries.

Opting Out: If at any time you wish to stop receiving SMS messages from us, reply to the text with "UNSUBSCRIBE" or "STOP."

Message and Data Rates: Message and data rates may apply. The rates are determined by your carrier and the specifics of your mobile plan.

Message Frequency: Message frequency may vary depending on your inquiry and ongoing communication.

Recordkeeping: We maintain records of consents, opt-outs, and communication logs to comply with applicable laws.

Support: If you have any questions or need assistance regarding our SMS communications, please email us at info@dallassecondchanceapartments.com or call 469-844-7368.

18. ACCURACY AND LIMITATIONS OF AI-ASSISTED RESPONSES

Our Services rely extensively on artificial intelligence (AI) technology across multiple communication channels. By using our Services, you acknowledge and agree to the following:

AI Voice Calls. You may receive a telephone call from our AI voice assistant to discuss your apartment search, gather information about your rental situation, and confirm details. This call is placed by an automated AI system, not a human. By providing your phone number, you consent to receiving this AI initiated call.

AI Text Messaging. Text messages you receive from us may be composed and sent by AI systems. These AI generated messages may respond to your questions, provide apartment options, schedule follow ups, and deliver your custom list. Our AI texting system may respond outside normal business hours.

Accuracy Limitations. While we train and monitor our AI systems to provide accurate information, AI generated communications may contain errors, outdated information, or incomplete data. Apartment availability, pricing, concessions, screening criteria, and approval outcomes communicated by our AI systems are informational only and are not guaranteed. You should independently verify all material details directly with the apartment community before submitting an application, paying fees, or signing a lease.

No AI Liability. We are not liable for any decisions you make based on information provided by our AI systems. This includes but is not limited to apartment application decisions, financial commitments, moving arrangements, or lease agreements made in reliance on AI generated recommendations or information.

Human Oversight. Our AI systems operate under human oversight. A human team member reviews AI activity and is available to assist with complex situations. You may request to speak with a human team member at any time by calling 469-844-7368 or by replying "HUMAN" to any text message.

Consent. By submitting your information through our intake form, contacting us by phone or text, or otherwise using our Services, you provide your prior express written consent to receive an AI generated telephone call and AI generated text messages at the contact information you provide. This consent is not a condition of purchasing any goods or services, but is a condition of using our free apartment locating services, as AI is integral to our service delivery model.

19. NO GUARANTEE OF RESULTS

We do not guarantee that you will find an apartment, be approved by any apartment community or landlord, or achieve any particular outcome through our Services. Approval decisions are made solely by apartment communities and landlords based on their own criteria, which may include credit history, rental history, income verification, background checks, and other factors. We have no control over these decisions and are not responsible if you are denied housing. Our role is limited to providing apartment locating services and facilitating connections between you and apartment communities.

20. BUSINESS TRANSFERS

In the event that we are acquired by or merged with another company, or if we sell or transfer all or a portion of our business or assets, your personal information and any data associated with your use of the Services may be transferred or assigned to the acquiring entity as part of that transaction. The new owner would continue to be bound by these Legal Terms and our Privacy Policy.

21. FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under these Legal Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, government actions or orders, war, terrorism, riots, labor disputes, utility or communication failures, cyberattacks, or any other events that could not have been reasonably anticipated or prevented.

22. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

23. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

24. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a notification. If you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

25. THIRD PARTY SERVICE REFERRALS

We may refer you to third party service providers, including but not limited to utility connection services, renters insurance providers, moving companies, and other vendors ("Referred Services"). These referrals are provided as a convenience and do not constitute an endorsement, warranty, or guarantee of any Referred Service. We are not responsible for the quality, pricing, terms, availability, or performance of any Referred Service. You acknowledge that any agreement or transaction between you and a Referred Service provider is solely between you and that provider. We may receive compensation from Referred Service providers for referrals, and you consent to such arrangements. You should independently evaluate all Referred Services before entering into any agreement.

26. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

27. APARTMENT LOCATOR REBATE PROGRAM

The Dallas Second Chance Apartment Team offers a cash rebate of $50.00 ("Rebate") to qualifying clients through the Apartment Locator Rebate Program ("Program"). By participating in the Program, you agree to the following terms:

Eligibility Requirements. To qualify for the Rebate, ALL of the following conditions must be met:

(a) You must have been referred to the apartment community by the Dallas Second Chance Apartment Team or Spirit Real Estate Group.

(b) You must select "Apartment Locator," "Broker/Realtor," or a similar referral option on your rental application when asked how you were referred to the community. If no such option exists, you must write "Spirit Real Estate" in the referral field.

(c) You must list "Spirit Real Estate" as your apartment locator or referral source on the guest card at the leasing office (if you toured in person).

(d) You must be approved for and sign a lease at the apartment community.

(e) You must physically move in to the apartment unit.

(f) You must submit a completed Rebate Claim Form at dallassecondchanceapartments.com/get-your-rebate/ with all required information, including: your full name, phone number, email, apartment community name, unit number, move-in date, lease term, rent amount, and preferred payment method.

(g) You must upload a screenshot, photo, or other documentation showing that Spirit Real Estate or the Dallas Second Chance Apartment Team is listed as the referral source on your guest card, application, or lease confirmation.

Rebate Payment. Rebates are paid via Zelle, PayPal, Venmo, or Amazon Gift Card at the address you provide on the Rebate Claim Form. Rebates are processed within 7 to 10 business days after we research your lease details with the apartment community. Verification includes confirming your move-in date, lease term, and that Spirit Real Estate is listed as the referring locator in the community's records.

Rebate Amount. The standard Rebate amount is $50.00 per qualifying lease. The Rebate amount is subject to change at any time without notice. The Rebate amount in effect at the time of your lease signing applies.

Conditions and Limitations.

(a) The apartment community must pay a referral commission to Spirit Real Estate Group in connection with your lease. If the community does not participate in locator referral programs or does not pay a commission, the Rebate will not be issued regardless of whether all other conditions are met.

(b) Only one Rebate is issued per lease, per household. Co-applicants on the same lease receive one combined Rebate, not individual Rebates.

(c) The Rebate applies only to new leases. Lease renewals, transfers within the same community, and subleases do not qualify.

(d) You must submit your Rebate Claim Form within 30 days of your move-in date. Claims submitted after 30 days may not be honored.

(e) Providing false or misleading information on the Rebate Claim Form will disqualify you from the Program.

(f) The Rebate is a voluntary thank-you payment and is not a legal obligation, guaranteed outcome, or condition of our locating services. We reserve the right to modify, suspend, or discontinue the Program at any time.

Tax Responsibility. You are responsible for any tax obligations arising from receipt of the Rebate. We do not provide tax advice and recommend consulting a tax professional if you have questions about reportable income.

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

DallasSecondChanceApartments.com

Operated by Dallas Second Chance Apartment Team

Brokered by Spirit Real Estate Group, LLC

Phone: 469-844-7368

Email: info@dallassecondchanceapartments.com